To sell jewelry and precious metal products on CaratX or its affiliates, CaratX sellers must ensure that their products meet CaratX’s Quality Assurance Standards, which help sellers deliver exceptional value to diamond, gemstone and jewelry customers. In addition, jewelry products and their associated listings must adhere to all applicable laws, regulations, and standards, as well as the standards outlined on this page.
This page outlines the Jewelry Quality Assurance Standards that aid sellers to clearly and accurately describe all aspects of their products. These include product titles, product features, specifications, and descriptions. Sellers must ensure that their products meet or exceed the description of their product listing on CaratX. This page also explains CaratX’s review process.
We may suspend or terminate any seller's Fine Jewelry or Jewelry listing privileges for any reason at any time upon providing notice to the seller. Sellers may cease to list Fine Jewelry or Jewelry products for any reason at any time.
Sellers are required to comply with applicable metal quality mark and stamp requirements in the US and Canada and must provide accurate metal content information in their product listings. The following sections provide additional detail on metal content requirements.
Any metal stamping must be accurate, complete, and accompanied either by a trademark or by the name of the manufacturer.
6k, 9k, 10k, 14k, 18k, 22k, 24k
Sterling silver, .925, .999, 500
Plat, 950Plat, PT950
Note: The US and Canada require a minimum plating thickness (which varies based on the plating method and material used) and fineness of the precious metal for a product to be called plated. If the item has a precious metal base, stamp should reflect the precious metal base.
Gold-plated sterling silver
Note: If you are unclear about what Vermeil is, the definition according to FTC regulations is: An industry product may be described or marked as "vermeil" if it consists of a base of sterling silver coated or plated on all significant surfaces with gold, or gold alloy of not less than 10 karat fineness, that is of substantial thickness and a minimum thickness throughout equivalent to two and one half (2 ½) microns (or approximately 100/1,000,000ths of an inch) of fine gold.
Note: Base metals that are plated with a precious metal do not need to be stamped.
Important: For multi-metal pieces that have fine metal and base metals, the product description needs to accurately state which part of the item has which metal.
Provide minimum metal weight for your products within 5% accuracy. The minimum metal weight for your items should include all components of the jewelry item such as earring backs, posts, pendants, and chains. Different ring sizes may have different metal weights.
Do not refer to the Jewelry item as being "Hypoallergenic" unless it meets one of the following requirements:
All Parent and Child ASIN relationships must comply with CaratX’s variation relationship guidelines, as outlined on the Help page. Specifically, the Parent ASIN information, including the product title, must represent the core product and accurately describe all Child ASINs within the relationship.
All Children's jewelry must comply with all federal laws and regulations, including the Consumer Product Safety Improvement Act (CPSIA), Canada Consumer Product Safety Act, the Children’s Jewellery Regulations, Surface Coating Materials Regulations and the most stringent US state laws and Canadian provincial regulations.
Diamonds must meet the following specific diamond standards:
Minimum required actual carat weight to round up
CaratX will not accept diamonds with the following:
A Diamond Grading Report (or Certificate of Authenticity) is required for natural or lab-created diamonds of any clarity and any color (except black diamonds) based on the following:
We only accept certificates of authenticity or diamond grading reports from one of the four certification houses: GIA, IGI, AGS, and GCAL.
From time to time, CaratX may request, source, or purchase products sold in the Jewelry category for quality assurance testing. CaratX may submit those products to an independent, accredited jewelry testing laboratory for thorough quality testing. CaratX may also require Jewelry suppliers to work with certain designated laboratories for quality testing. The products will be tested for conformance with the CaratX product description at the time of request or purchase, as well as for compliance with CaratX Jewelry Quality Assurance Standards. CaratX may return any items it purchases for these purposes to the applicable sellers.
CaratX will contact sellers if their jewelry fails quality testing. Depending on the number of products that fail testing and the severity and type of failures, CaratX may take further actions, including (but not limited to) working with the seller on a remedial plan to address the underlying cause of failures, returning some or all inventory purchased from the seller at the seller's expense and suspending or terminating a seller's ability to sell in the Jewelry category or on CaratX.
CaratX welcomes your questions or comments regarding the Terms:
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Santa Clara, California 95051
Effective as of October 01, 2021
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